We would love to hear from you. Whether you have a question about our products, need help with an existing order, want to make changes to your subscription, or simply wish to share feedback, our team is here to help. Your voice matters to us, and we strive to make every interaction with Native a positive one.
Getting in touch is easy. You can reach out by email or by phone, whichever works best for you. Our customer support team is available during regular business hours and will do their best to respond to your inquiry as quickly as possible. We know your time is valuable, so we aim to provide clear, helpful answers without unnecessary delays.
Email Us
For questions about orders, subscriptions, product ingredients, returns, or anything else, please send us an email. Email is a great option if you have attachments to share, such as photos of a damaged item or your order confirmation. It is also helpful if you prefer to write out your questions in detail.
Email address: nativecous@outlook.com
When you email us, please include your full name and any relevant order numbers or account information. This helps us assist you faster. We typically respond within one to two business days.
Call Us
If you prefer to speak with someone directly, you are welcome to give us a call. Phone support is ideal for urgent matters or for anyone who simply enjoys a real time conversation. Our representatives are friendly, knowledgeable, and ready to help with everything from tracking a package to explaining the difference between our regular deodorant and sensitive formula.
Phone number: (241) 987-7854
Please have your order information handy when you call so we can assist you efficiently. If you reach us outside of business hours, feel free to leave a voicemail with your name, phone number, and a brief message, and we will return your call as soon as possible.
Frequently Asked Questions
Before reaching out, you might want to check our FAQ section. Many common questions about shipping, returns, ingredients, subscriptions, and rewards are answered there. However, if you cannot find what you are looking for, please do not hesitate to contact us directly. No question is too small.
Our Commitment to You
Native is built on trust, transparency, and quality. That same commitment extends to how we communicate with our customers. When you contact us, you can expect a respectful, honest, and helpful response. We do not use automated robots to hide behind. You will be speaking with real people who genuinely care about your experience.
Thank you for being part of the Native community. We look forward to helping you.